Contact information and support options for eWalk ScopeGuard Pro.
Attic Doctors LLC
eWalk ScopeGuard Pro
New Jersey limited liability company
0451067168
January 4, 2024
Ezekiel Fleming Jr., Chief Operating Officer
Attic Doctors LLC 138 Merline Avenue Lawrence Township, New Jersey 08648 United States
Attic Doctors LLC Attn: Legal Notices 18 Maplewood Boulevard Suffern, New York 10901 United States
Eastern Time
Email support only. Telephone support is not currently offered.
Monday through Friday, 9:00 a.m. through 5:00 p.m. Eastern Time, excluding federal holidays.
Within two business days.
The support inbox is not monitored for emergencies. Customers and contractors must contact the appropriate emergency service, property owner, licensed professional, utility, government agency, or jobsite authority for urgent safety or emergency matters.
For technical issues using the Service, email eWalk@eWalkScopeGuardPro.com.
For billing and subscription questions, email eWalk@eWalkScopeGuardPro.com. Suggested subject: Billing Question — eWalk ScopeGuard Pro.
For refund requests, see the Refund Policy and email eWalk@eWalkScopeGuardPro.com. Suggested subject: Refund Request — eWalk ScopeGuard Pro.
To report a duplicate charge, email eWalk@eWalkScopeGuardPro.com with the charge date, amount, and transaction reference. Suggested subject: Duplicate Charge — eWalk ScopeGuard Pro.
To report an unauthorized charge, email eWalk@eWalkScopeGuardPro.com with the charge date, amount, and transaction reference. Suggested subject: Unauthorized Charge — eWalk ScopeGuard Pro.
To report a missing Project Credit after a confirmed payment, email eWalk@eWalkScopeGuardPro.com with the purchase date and transaction reference. Suggested subject: Missing Project Credit — eWalk ScopeGuard Pro.
To cancel by email, use the Billing page in your account or email eWalk@eWalkScopeGuardPro.com. Suggested subject: Subscription Cancellation — eWalk ScopeGuard Pro. Automatic renewal may be canceled at any time; cancellation ordinarily takes effect at the end of the paid period, prevents the next renewal, and does not automatically delete the account. Account deletion is a separate request. See the Subscription Cancellation Policy.
For privacy and data requests, email eWalk@eWalkScopeGuardPro.com or mail the privacy mailing address. Suggested subject: Privacy Request — eWalk ScopeGuard Pro. See the Privacy Policy.
To request account deletion, email eWalk@eWalkScopeGuardPro.com. Suggested subject: Account Deletion Request — eWalk ScopeGuard Pro. Account deletion is separate from subscription cancellation; export your reports and project data before requesting deletion. Identity verification may be required. See the Subscription Cancellation Policy.
To request a data export, email eWalk@eWalkScopeGuardPro.com. Suggested subject: Data Export Request — eWalk ScopeGuard Pro. Identity verification may be required.
Written legal notices may be mailed to the mailing address above or emailed to eWalk@eWalkScopeGuardPro.com.
Never email passwords, full payment-card numbers, card verification codes, bank-account credentials, or federal tax identifiers (including any EIN). Use the in-app Billing page or your payment provider for secure payment actions.
For product guides and walkthroughs, visit the in-app Help Center after signing in.